Privacy Policy

Introduction

At LumeaGlow Beauty, protecting your personal data is a priority. This policy details how we collect, use, protect, and store your information in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Article 1 - Data Collected

We collect the following data when you use our website:

Identity Information: First name, surname, postal address, email address, phone number.
Payment Data: Transmitted securely and directly to our payment service providers (we do not store your full card details).
Technical Data: IP address, cookies, and browsing data to improve our service.
Order Information: Details related to your orders and purchase history concerning the LumeaGlow Peel Skin.

Article 2 - Purposes of Collection

Your data is used to:

Process your orders, payments, and deliveries.
Communicate with you (purchase confirmation, tracking, customer service).
Improve your experience on our website.
Send you offers, promotions, or newsletters, only if you have explicitly consented to receive them.

Article 3 - Retention Period

We retain your personal data for as long as necessary to manage your order and the commercial relationship.
Legal obligations (tax, accounting) may require us to keep certain data for a specific duration set by law (generally 10 years).

Article 4 - Security and Confidentiality

We implement technical and organisational measures to protect your data against loss, modification, disclosure, or unauthorised access.
Our partners (hosting providers, payment processors, carriers) are selected for their strict adherence to confidentiality and security standards.

Article 5 - Your Rights

In accordance with the GDPR, you have the right to request:

Access to your data.
Rectification of incorrect data.
Erasure of your data ("Right to be forgotten").
Restriction of processing.
You may also object to marketing or withdraw your consent at any time.

To exercise these rights, please contact us at: contact@lumeaglowbeauty.com

Article 6 - Cookies and Trackers

Our site uses cookies to optimise user experience, analyse traffic, and personalise content. You can manage your preferences directly through your browser settings.

Article 7 - Policy Changes

This policy may be updated. The current version is always accessible on our website. Last updated: 31/01/2025.

Article 8 - Contact

For any questions regarding your personal data or this policy, please contact: contact@lumeaglowbeauty.com